SONYA · Support
Let's work it out.
Help with the app, entries and transferring records.
Tell us your device model, SONYA version and the steps leading to the issue. The version is shown in your app profile. Do not send health journals, intimate entries, medical documents or child photos.
Support cannot see the local records on your device. This is technical app support, not medical advice or an emergency service.
Things you might wonder
Can I download SONYA now?
SONYA is preparing for its first public release. An App Store link will appear here after publication. This website introduces the app.
Does SONYA work offline?
Journals, timers and built-in materials work offline. Opening external sources, downloading updates and emailing support require a connection.
Can I move records to another phone?
Saved personal records and history have a separate personal export; child records have a separate backup. Unfinished personal drafts stay on the device: save them before transferring.
Updated October 29, 2026